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Data Removal Request
If you would like to have your personal information removed from our system, you can initiate the deletion process by contacting us via email. We value your privacy and are committed to ensuring that your data is handled according to your preferences.
If you choose to request the deletion of your information, please note that the process involves the removal of all data associated with your account. We are unable to delete individual pieces of information while retaining others.
How to Request Deletion:
  1. Send an email to using the email address associated with your account.
  2. In the subject line, please write: "Request for Personal Information Deletion."
  3. In the body of the email, kindly provide us with the following information to help us process your request efficiently:
    • Your name
    • The email address associated with your account.
Your privacy matters to us, and we are here to assist you in managing your personal information according to your preferences. If you have any questions or concerns regarding the deletion process, please don't hesitate to reach out to our support team at
Thank you for trusting Ground Floor with your data. We are dedicated to providing you with the best possible experience.